When the Internet revolution arrived in the 1990s, the U.S. Government embraced this new medium to interact with the American people. Today, what started as basic information pages has evolved into sophisticated transactional systems that allow us to pay taxes online, download medical records, and so much more.
Like the 1990s, we are now in the midst of another important shift in how people consume and deliver information and services. In 2011, global smartphone shipments exceeded personal computer shipments for the first time in history, and more Americans will soon access the Internet via mobile devices than desktop PCs. The rise of mobile further compounds the challenge of providing high-quality digital services in a cost-effective and efficient manner.
That’s why President Obama issued a directive today to make important services accessible from your phone and charged me with developing a comprehensive strategy to build a 21st Century Digital Government that delivers better digital services to the American people.
Today marks the launch of that Digital Government Strategy (PDF / HTML5).
At its core, the strategy takes a coordinated, information- and customer-centric approach to changing how the government works and delivers services to the American people. Designing for openness from the start – making open data the default for government IT systems and embracing the use of web APIs – enables us to more easily deliver information and services through multiple channels, including mobile, and engage the public and America’s entrepreneurs as partners in building a better government.
Fonte: White House